FAQs

If you are experiencing COVID-19 symptoms or have tested positive for the virus, do not come to the resort. Please call us at 304-787-3221 for assistance in changing your plans.

We recommend mid-week skiing if you are able. With more people having flexibility due to remote work and school, this may be an option for your trip this year. Mid-week tends to be less crowded than weekends and holiday periods. We do not expect to have as many capacity issues during non-holiday weekdays.

Holiday and Peak Periods:

December 22, 2022 - January 1, 2023

January 14, 2023 - January 16, 2023

February 18, 2023 - February 20, 2023

Friday - Sunday, December 18, 2022 - March 6, 2023

Group lessons are limited to reservations only. Pre-purchase your lessons online to ensure availability.

Take a Lesson

Advanced online ticket purchases are highly recommended. Pre-purchase online to ensure availability.

Pre-purchased tickets may be picked up at front ticketing windows. Rental shop ticketing stations are limited to those picking up lift and rental equipment packages.

Lift Tickets

Rental shop ticketing stations are limited to those picking up lift and rental equipment packages.

If you are taking a lesson, please arrive 2 hours before your lesson time to pick up your rental equipment.

If renting equipment online, rental forms must be completed prior to arrival to expedite the rental process. If forms are not complete prior to arrival, you will be asked to return to your vehicle to complete the required forms.

Rental Form

Yes, Winterplace has food offerings for people with peanut, tree nut, and gluten allergies. Nut-free and gluten-free options include chili, BBQ (no bun), grilled chicken breast (no bun), hot dog (no bun), deli sandwich (no bun), salad (garden and grilled chicken), and eggs and bacon (breakfast).

*Winterplace burgers contain gluten, and brownies contain nuts.

Season Passes

Pre-purchase online to ensure availability.

Fill out waivers online prior to arrival to limit wait time and contact points.

Snowtubing Waiver

Snowtubing intervals have changed to allow for social distancing and sanitizing.

Snowtubing

You may pick up your snowtubing tickets at the Mountain House located next to the snow tubing park.

Winterplace usually opens around mid-December and closes around mid-March. Opening and closing dates vary based on weather conditions. Please check the snow report for current conditions and hours.

Snow Report